RETURN POLICY

Please read our return policy carefully to ensure you can proceed with your request as quickly as possible.

  • Email contact must be made with in 7 working days of purchase of intention to return.
  • All returns should be sent back to us in their original packaging provided.
  • The item(s) should be returned unworn and in perfect condition, with all Bell Morgan tags still attached. Returns that are damaged, soiled or returned without their original tags may not be accepted and may be sent back to the customer.
  • Footwear should be returned unmarked and in their original and undamaged packaging as this is considered part of the product.
  • We understand that this is not always the case with transporting and may except the product less the cost of packaging should it be damaged and the product still intact.
  • An email return form will be sent to you to complete and include with your return.
  • Please make sure that the returns form is enclosed with your goods – no form may result in your return not being processed.
  • Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item that is damaged, please contact us immediately.
  • We are not responsible for the return shipping costs of the items.
  • Please make sure all returned items are well packaged so they not to be damaged in the post.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.

SAY HELLO

Phone: +27 66 486 8625

Email: sales@bellmorganleather.com